Data protection and security
Data protection is a matter of trust and we greatly value your trust. We respect your privacy. We are committed to safeguarding and collecting, processing and using your personal data solely in compliance with legal regulations. To make you visit to our website a safe one, we strictly abide by all applicable legal regulations when processing your personal data. This privacy policy explains how we collect and use data.
By accepting the following privacy policy, you agree to the collection, processing and use of your personal information by Studio Reklamy Global Sp. z o.o, 01-651, Gwiaździsta 7d/15, Warszawa, Poland ("Neonowa ®" in the following) in line with all data protection laws and the following provisions.
If you have questions regarding our website, the following information, or if you would like to contact our privacy protection representative, please send us an email at neonowa.contact@gmail.com
Definition of personal data
"Personal data" are defined by law as "information concerning the personal or material circumstances of an identified or identifiable natural person". This includes, for example, information such as an individual's name, address and email address, as well as any other information that can be attributed to a particular individual.
Collection and use of personal data
During registration for your customer account, we collect and implement your personal data in order to finalise the order process, as well as customise your personal shopping experience. Your data will be transmitted to third parties only as required to perform the contract or for billing purposes. For example, the service providers we employ in the handling of orders (e.g., carriers, payment service providers, banks) will be provided with the data necessary for completing your order.
You may revoke your consent at any time with effect for the future, either by written notice to Studio Reklamy Global Sp. z o.o, 01-651, Gwiaździsta 7d/15, Warszawa, Poland or by email to neonowa.contact@gmail.com. We transfer your data to our service providers only for data administration and hosting purposes.
We may utilise user data to create anonymous user profiles for purposes of market research, advertising or customised newsletter contents. As part of certain marketing activities, our service providers may obtain necessary data to process orders. They reserve the right to use this information only for their designated activities and are prohibited from sharing it with unauthorised third parties. You may object to any such use of your data by notice via post, fax, or email to neonowa.contact@gmail.com, in no particular format.
Further, we collect, process and use address and order data for our own marketing purposes. You may object to any such use, processing and transfer of your personal data for marketing purposes at any time by notice via post, fax, or email to neonowa.contact@gmail.com, in no particular format. We also collect and use the data you submit to us when using the contact form, for the purpose of processing your inquiries.
Cookies
We use cookies to optimise the user-friendly navigation and usage of our website. Cookies are small files with text information that are stored on your hard drive while you visit our site. We need the cookies to identify and authorise you after your successful registration in the protected area, for the full duration of your visit. However, cookies also serve to track the preferences of website visitors. This helps us to better customise our website contents to your needs and to improve our offers for you. Cookies do not allow us to identify users. You may disable these cookies at any time in your browser's system settings and delete existing cookies. All users may view our offers without having enabled the cookies. If you opt not to accept cookies, however, you may not be able to benefit from the full features of our site.
Some of the cookies we use are automatically deleted from your hard drive after the end of the browser session (session cookies). For example, we need session cookies to be able to offer you the "Basket" function throughout several pages. We also use cookies that remain on your hard drive for a certain period of time (between one day and five years, depending on the cookie) after the browser session. When you revisit our site, it will automatically recall the country and language you selected at your last visit to our website. These "persistent cookies" are stored on your hard drive and will be deleted by the browser after the given time. The cookies may also be cookies of third party providers.
Retargeting-features
We use third party retargeting and remarketing features on our website. These technologies allow us to address internet users who previously visited neonowa.com, by personalised advertising on our partners' websites. For this purpose the retargeting or remarketing provider will store a cookie on your hard drive. Based on the cookie technology, anonymous user details will be stored, for example the advertising you received from us or clicked, the products you viewed, whether you purchased anything. The anonymous data are not connected with your personal data at any time and serve the sole purpose of customising our advertising to the user's interests.
You may object to the use of the retargeting and/or remarketing feature by accessing the third party providers' cookie opt-out pages.
Use of Google Analytics
We also use Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics is based on cookies and allows an analysis of website usage. As we have activated IP anonymisation for our website, the IP addresses that are automatically transmitted with the usage details are abbreviated by Google within the European Union or other contracting states of the European Economic Area before the data are forwarded to and stored in the USA. It is only in exceptional cases that IP addresses are transmitted first to a Google server in the USA, where they are shortened. Acting on our behalf, Google uses the data to analyse the use of the website for us, to compile website activity reports, and to render further services relating to website and internet use.
The IP address transmitted by your browser in connection with Google Analytics will not be connected with other Google data. You may prevent the storage of such cookies by adjusting your browser settings accordingly. You may also prevent the recording of the data generated by the cookie and concerning your usage of the website (including your IP address) by Google and to the processing of such data by Google by downloading and installing the browser plugin.
To request information or any correction or deletion of data, please email to neonowa.contact@gmail.com or send a letter to Studio Reklamy Global Sp. z o.o, Warszawa, Poland, 01-651, Gwiaździsta 7d/15, stating your name and your contact details.